A family from Kenilworth has been left frustrated after spending £440 on tickets for the Commonwealth Games that they can no longer use due to family commitments. The official resale website closed several weeks ago, leaving them unable to sell their tickets for the rugby sevens and cycling events at Lee Valley VeloPark.
The tickets are non-transferable, and the family is concerned that friends or relatives who might take them risk being turned away at the stadium because they are not the named person. They fear they may lose their money entirely, and believe many others are in a similar situation.
Birmingham 2022 organisers have stated that the resale platform was open for five weeks between 31 May and 4 July. They advise that ticket holders who missed the window can transfer tickets to friends or family through their ticketing account. However, the family claims communication about this option was poor, and they only learned of it after contacting the press.
The family has since managed to recover half their costs by selling some tickets to a family member at face value. Remaining tickets have been listed on the Twickets resale website. The situation highlights concerns over the timing of the resale closure, particularly given the planned national rail strike on 30 July, which may prevent many from attending.
