UK Amazon shoppers who placed orders in March are being warned about a new phishing scam that falsely claims a product recall has been issued. The scam text message, which has been arriving on UK phones, begins with the alert “Amazon Product Recall Notice” and urges recipients to click a link and sign in to their Amazon account to receive a full refund. It also instructs people to “discontinue use of the product immediately.”
The text, seen by Mirror Online, reads: “Dear Customer, we are writing to inform you of a product recall affecting an item from your March 2026 order due to a design defect that may pose a potential safety risk. We apologise for any inconvenience this may cause and appreciate your prompt attention to this important safety matter. Thank you for your continued trust in Amazon.” However, there is no such recall. The message is a phishing scam designed to trick worried customers into handing over their login details.
Anyone who clicks the link is taken to a fake Amazon sign-in page that looks legitimate. Once credentials are entered, scammers can steal them and potentially make unauthorised purchases, lock victims out of their accounts, or access personal information. This scam is new but follows a similar warning in February from consumer group Which? about cybercriminals circulating messages claiming an item had been recalled “for safety reasons,” again linking to a bogus Amazon page.
In a statement to Which?, Amazon said: “There are a variety of scams that ask people to make payments by email, phone, or text for items or services. Be wary any time someone tries to convince you to act immediately—scammers often create a sense of urgency to pressure you, and they use convincing tactics to reel consumers in. We encourage consumers to report suspected scams so we can protect their accounts and refer bad actors to law enforcement.”
Shoppers are advised to be cautious of texts from unknown numbers, especially those with unusual or foreign country codes, and to watch for links with misspellings, odd formatting, or URLs that use IP addresses instead of standard web addresses.
