Travel firm backtracks on price drop refund promise
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Major UK water suppliers including Southern Water and Anglian Water are under investigation by the Competition and Markets Authority for potentially overcharging customers by hundreds of millions.
Regulator Ofwat proposes cutting water company profits by £70 per household, targeting underperforming firms like Southern Water and Thames Water in major industry shake-up.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
Thousands of Metro Bank customers faced payment chaos and missing money as a major technical glitch crippled online and mobile banking services across the UK.
Metro Bank customers left stranded as mobile app and online services crash for hours, with frustrated users unable to access their money or make payments during widespread outage.
Major banking group announces fresh wave of branch closures across England, Scotland and Wales as customers shift to digital banking, leaving communities concerned about access to cash.
Don't get caught out this October bank holiday! Our complete guide reveals opening times for major supermarkets, retail stores, and essential services across the UK.
Ryanair cancels 600 flights across Europe due to French air traffic control strikes, disrupting thousands of British travellers' holiday plans. Find out which routes are affected and your passenger rights.
Irish pop sensation CMAT has abruptly cancelled her entire UK tour, leaving devastated fans in the lurch just weeks before shows were set to begin.
British travellers face uncertainty as potential US government shutdown could halt ESTA applications and leave visitors stranded without refund protection. Essential reading for UK citizens planning American trips.
Lloyds Banking Group reveals plans to close 53 bank branches across England and Wales in 2025, citing declining customer usage. The move affects Lloyds, Halifax, and Bank of Scotland brands.
Travellers to Japan face holiday chaos as Typhoon Ragsasa forces mass flight cancellations. Expert Simon Calder explains your rights to refunds and rebooking.
The historic mining town of Queenstown on Tasmania's remote west coast is set to lose its last bank, as Bendigo Bank confirms the permanent closure of its local branch, leaving residents and businesses facing a 180km round trip for essential financial ser
Liberal Democrat leader Sir Ed Davey has branded the controversy surrounding Nigel Farage's bank account closure, which drew commentary from Elon Musk, a distraction from the UK's real issues.
Lloyds Banking Group shocks customers by reducing its interest-free overdraft buffer from £250 to a mere £50 from November, impacting millions across Lloyds, Halifax, and Bank of Scotland accounts.
UK banking customers are being targeted by sophisticated 'withdrawal' scam that bypasses security. Victims report losing thousands as fraudsters exploit system loopholes. Essential reading to protect your savings.
Commonwealth Bank of Australia (CBA) customers were left stranded as a planned maintenance event spiralled into a full-scale online and app banking outage, disrupting payments and access for millions.
Major UK banks are offering cash incentives up to £200 for customers who switch their current accounts. Discover which banks are paying and how to claim your free cash before the deals vanish.
Exclusive: Bank of America announces a major pay increase for its UK staff while quietly accelerating a programme of local branch closures, raising questions about the future of high street banking.
Major UK airlines are enforcing strict new bans on passengers caught using power banks during flights, citing critical fire risks. Discover the safety rules you must follow to avoid being barred from future travel.
Major banks including Barclays, HSBC, Lloyds, and NatWest have announced a sweeping wave of 162 branch closures across the UK in 2024, accelerating the decline of the British high street. Discover if your local branch is on the list.
Supermarket giant Sainsbury's is in exclusive negotiations to sell its lucrative banking division to Shenzhen-based Ping An Insurance Group, marking a major strategic shift and a significant Chinese investment into the UK's retail banking sector.
Exclusive investigation reveals widespread energy bill inaccuracies affecting millions. Discover if you're owed money and how to challenge your supplier.
Exclusive: Lloyds Bank launches a limited-time £200 cash incentive for new customers switching to a Club Lloyds, Silver, or Platinum account. Discover the eligibility criteria and how to apply before the offer ends.
Lloyds Bank is offering a massive £175 cash incentive for new customers who switch their current account. Discover the simple steps to claim your free money and the terms you need to know.
Shoppers planning a trip to Aldi this Early May Bank Holiday are urged to take note. The discount supermarket giant has confirmed revised opening times for all its UK stores on Monday, 6th May.
A seismic investigation by the FCA into discretionary commission arrangements could see millions of British motorists claim compensation for unfairly inflated car finance payments. Here's how to check if you're affected.
Lloyds Banking Group announces the closure of 45 Lloyds and Halifax branches across England and Wales in 2025, citing a dramatic shift to digital banking. Discover if your local branch is affected.
UK travel agents are demanding a major overhaul of the Package Travel Regulations, arguing current refund rules are crippling the industry and leaving customers in limbo. Discover the proposed changes.