A major Microsoft Outlook and Microsoft 365 email service failure has caused widespread disruption for businesses and users across Europe, with login issues and send/receive errors reported for hours.
The Financial Conduct Authority launches an urgent review into its conflict of interest policies after its former head of enforcement, Therese Chambers, takes a senior role at a US hedge fund, raising serious concerns about the City's 'revolving door' cul
Exclusive: The Financial Conduct Authority issues an urgent warning as sophisticated 'clone firm' investment scams skyrocket, with criminals stealing millions from UK savers. Learn how to spot the red flags.
Millions of 1950s-born women ramp up campaign for state pension compensation as new report slams DWP failures. Could £10,000 payouts finally be coming?
The UK's Financial Conduct Authority launches an investigation into Aberdeen's Dubai operations, raising serious questions about oversight in the emirate's burgeoning financial district and compliance with international standards.
Shocking new data from Ofcom exposes a severe decline in Royal Mail's performance, with nearly 25% of first-class post failing to arrive on time. The regulator issues a stern warning as service standards plummet across the UK.
The Fire Brigades Union has issued an urgent warning that UK fire services are so severely underfunded that a major incident could overwhelm them in 'a matter of hours,' risking public safety.
Exclusive: A UK homeowner reveals how a devastating banking glitch left him unable to pay his mortgage, pushing him to the brink of financial ruin and highlighting a growing crisis in customer service failures.
Jockey William Buick masterfully steers 11-8 favourite Ombudsman to a nail-biting victory in the prestigious Gimcrack Stakes at York Racecourse, surviving a late scare to secure glory for the mighty Godolphin stable.
Champion jockey William Buick was thrown from his horse at York Racecourse, triggering an immediate investigation by the Horseracing Ombudsman into the controversial incident and track conditions.
A major change in UK pub rules allows establishments to automatically add service charges to customer bills. Discover your rights and what this means for tipping culture.
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
Discover the official rankings of the best UK banks in 2024. Find out which banks lead in customer service, digital banking, and overall satisfaction.
A shocking administrative error led to the wrongful detention of an Australian citizen by the Home Affairs department, according to a report by the Commonwealth Ombudsman.
The Financial Conduct Authority (FCA) has issued a stark warning about increasing financial scams targeting UK consumers. Learn how to spot and avoid these fraudulent schemes.
Citizens Advice urges an overhaul of the Financial Ombudsman Service, citing delays and inefficiencies as consumer complaints surge.
The Financial Conduct Authority (FCA) has issued new warnings to financial firms over misleading promotions, with 450 alerts issued in just three months. Learn how this affects consumers and firms.
The UK Supreme Court has ruled in favour of the Financial Conduct Authority in a high-profile case against legal firms over unauthorised financial promotions.
The UK Supreme Court has overturned a Court of Appeal decision, limiting the Financial Ombudsman Service's powers in a major ruling affecting financial disputes.
The UK Supreme Court has ruled in favour of the Financial Conduct Authority (FCA) in a high-profile case, reinforcing its regulatory powers over financial disputes.
The UK Supreme Court has ruled in favour of the Financial Conduct Authority (FCA) in a high-profile case, reinforcing its regulatory powers over financial disputes.
The Financial Conduct Authority (FCA) has uncovered widespread unfair commission practices in car finance, potentially leading to billions in compensation for affected customers.
Thousands of Lloyds, Halifax, and Bank of Scotland customers report issues with online banking and payments as a major outage disrupts services.
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
The Financial Conduct Authority has issued a stark warning to banks and insurers, demanding immediate improvements in how they treat vulnerable customers and handle complaints.
The UK government announces sweeping reforms to Ofwat, introducing a new water ombudsman to handle rising consumer complaints and improve accountability in the water sector.
Barclays faces a hefty £42m penalty from UK regulators for failing to manage financial risks effectively. Discover the details behind the fine and its implications.
A banned financial adviser in Australia convinced retirees to invest their life savings in Guardian Super, likening himself to a 'personal trainer' for finances. The scandal has raised serious concerns about financial advice regulations.
A growing number of young adults are struggling with 'money dysmorphia', a psychological condition leading to overspending and financial insecurity. Experts reveal the causes and solutions.