Mum quits Butlin's over 'disgusting' conditions
A frustrated mother shares her shocking experience at Butlin's resort, describing filthy rooms and broken facilities that forced her to cut the holiday short.
A frustrated mother shares her shocking experience at Butlin's resort, describing filthy rooms and broken facilities that forced her to cut the holiday short.
BBC Breakfast sparks outrage after viewers accuse presenters of 'laughing' during a serious interview with Work and Pensions Secretary Mel Stride.
Influencer Molly-Mae Hague is under fire for her latest clothing line after viewers criticised her comments on TV. Discover the full story behind the controversy.
TUI has introduced fresh boarding pass regulations that could impact your travel plans. Here's everything you need to know to avoid last-minute hassles.
TUI brings back its enchanting Lapland day trips for families eager to meet Santa in his snowy homeland. Discover festive flights, reindeer rides, and winter wonderlands.
A TUI flight from Manchester to Tenerife turned chaotic when a passenger refused to sit down, standing for the entire three-hour journey while arguing with cabin crew.
UK water regulator Ofwat is under pressure as consumers face soaring bills amid complaints of inadequate service and environmental negligence by water companies.
Uber introduces a transparent pricing system to address rider frustrations over unexpected fare hikes, promising clarity and fairness.
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Love Island viewers are up in arms over a controversial twist in the show, with many threatening to report ITV to Ofcom for 'unfair treatment' of their favourite islanders.
Angry attendees blast a hot air balloon festival for failing to deliver on promises, leaving families disappointed and demanding refunds.
Visitors to London were left shocked after being charged £24 for a 'tiny' portion of fish and chips, vowing never to return.
ITV's Love Island has faced a storm of criticism, with fans lodging over 1,000 complaints to Ofcom over alleged misogyny and bullying, leaving contestants in tears.
A violent gunfight broke out at a popular TUI holiday resort in Turkey, leaving British tourists in panic. Witnesses describe scenes of chaos as shots were fired near the hotel pool.
A wealthy teenager's extravagant 16th birthday bash, featuring luxury porta potties and loud music, has left neighbours fuming in an upscale neighbourhood.
Ofcom investigates complaints about a Good Morning Britain presenter's 'smug' demeanour, sparking debate among viewers.
New data reveals a worrying surge in complaints about UK care homes, with Age UK highlighting deteriorating conditions and staffing shortages. Experts call for urgent reforms.
A distressed mother shares her ordeal after her daughter was left stranded in Spain by Ryanair, sparking outrage over airline policies.
The UK government announces sweeping reforms to Ofwat, introducing a new water ombudsman to handle rising consumer complaints and improve accountability in the water sector.
A disgruntled traveller has branded a popular Greek island the 'worst' they've ever visited, citing overcrowding, high prices, and lack of authenticity. Find out which destination made their blacklist and whether other tourists agree.
MasterChef star John Torode has reportedly been dropped from an ITV show following complaints about his directing style. Find out the full story behind the controversy.
New research uncovers the most budget-friendly European destination where Brits can enjoy sun, sea, and savings this summer.
Exclusive investigation reveals how Nigel Farage's relentless attacks on the BBC have cost licence fee payers millions. Is it time to hold him accountable?
A furious traveller took to social media to complain about a young child in business class, sparking a heated debate on airline etiquette and parental responsibility.
A couple's romantic holiday takes a disastrous turn when they discover their hotel room overlooks an unexpected and unpleasant sight. Read their shocking story.
ITV's hit show Love Island faces backlash as viewers accuse producers of scripting scenes and using inappropriate language, prompting a wave of Ofcom complaints.
Holidaymakers face financial distress as Webjet's travel insurance fails to process refunds, leaving travellers out of pocket and frustrated.
TV presenter Andi Peters responds to backlash about his paid holiday segment on Lorraine, addressing critics directly during a live broadcast.
Planning a trip? Avoid costly surprises by checking the latest baggage policies from Ryanair, TUI, British Airways, and EasyJet before you book.
Channel 4's Hollyoaks has been reprimanded by Ofcom after airing a graphic suicide scene without proper warnings, sparking over 100 complaints from distressed viewers.