Ryanair intensifies its crackdown on oversized cabin bags by significantly increasing cash bonuses for staff who spot them at the gate. The new scheme aims to reduce delays and boost on-time performance.
Jet2 has overhauled its family seating policy, guaranteeing children under 12 will be seated with an accompanying adult at no extra cost, eliminating a major stress for parents booking flights.
Shocking new data from Ofcom exposes a severe decline in Royal Mail's performance, with nearly 25% of first-class post failing to arrive on time. The regulator issues a stern warning as service standards plummet across the UK.
A plus-size traveller's fight for inclusivity leads to a groundbreaking refund from Southwest Airlines after being forced to purchase an extra seat. Discover the details of this landmark travel policy shift.
A British tourist with a 55-inch hip measurement reveals the humiliating reality of air travel for plus-size passengers, from squeezed seats to public weigh-ins and extra charges.
The Fire Brigades Union has issued an urgent warning that UK fire services are so severely underfunded that a major incident could overwhelm them in 'a matter of hours,' risking public safety.
A Qantas passenger's business class breakfast of bircher muesli on a Melbourne to Singapore flight has been branded 'disgusting' and 'inedible', sparking a social media storm and raising questions about the airline's premium catering standards.
Major US airlines Delta and United are hit with a class-action lawsuit for allegedly charging passengers extra for 'preferred' window and aisle seats that were standard. Discover the details of the legal battle and what it means for flyers.
A seasoned travel influencer has vowed to boycott Ryanair after a baggage dispute left her stranded and £2,000 out of pocket. Discover the full story behind her viral warning to all UK travellers.
A major change in UK pub rules allows establishments to automatically add service charges to customer bills. Discover your rights and what this means for tipping culture.
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
A leading American airline has struck a landmark deal to expand operations into Canada, reshaping transatlantic travel options for passengers.
A traveller shares their incredible experience with an airline's customer service team after a last-minute flight cancellation left them stranded.
A leading airline has introduced a strict new policy banning a popular travel essential. Find out if your next trip could be affected.
A major airline faces backlash after reports emerge that cabin crew were instructed to stop 'pretending to care' about passengers, sparking outrage among travellers.
International Airlines Group (IAG), the parent company of British Airways, is reportedly in advanced talks to acquire Irish carrier Aer Lingus, signalling a major consolidation in the aviation sector.
Ryanair has sparked outrage after denying a widow a refund for her late husband's unused flight ticket, citing strict policy terms.
Ryanair has issued an apology to a grieving widow after initially refusing to refund her late husband's flight ticket. The airline admitted the error and vowed to improve customer service.
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Air India passengers will soon see an additional charge on their tickets as the airline introduces mandatory crash insurance. Here’s how it affects travellers.
Planning a trip? Avoid costly surprises by checking the latest baggage policies from Ryanair, TUI, British Airways, and EasyJet before you book.
A popular low-cost airline has announced its withdrawal from California, leaving passengers scrambling for alternatives as the carrier cites unsustainable operational costs.
A senior Air India pilot was removed from duty after exhibiting signs of severe mental distress, sparking fears of a potential aviation disaster akin to MH370 or Germanwings. Experts call for stricter mental health checks in the industry.
A plane passenger's request for an allergy-free zone to prevent a life-threatening reaction has ignited fierce debate online. Discover the full story behind the viral outrage.
A UK government taskforce has called for comprehensive disability training for all airline and airport staff to improve accessibility and inclusivity in air travel.
U2 frontman Bono opens up about his poignant childhood struggles, surviving on airline leftovers and Cadbury's Smash after his mother's tragic death when he was just 14.
A heated mid-flight dispute erupted when a passenger insisted a child vacate a premium seat, sparking debate over airline etiquette and passenger rights.
Air India, now under Tata Group's ownership, grapples with mounting losses due to insurance disputes and widespread flight cancellations, raising concerns about its financial stability.