Airline praised for exceptional service after flight cancellation
A traveller shares their incredible experience with an airline's customer service team after a last-minute flight cancellation left them stranded.
Category : Search result: banking customer service
Lloyds Bank launches revolutionary mobile banking feature
Lloyds Bank introduces a new mobile banking feature designed to enhance user experience, offering seamless money management on the go.
NAB fined £15m for customer misinformation
National Australia Bank (NAB) has been hit with a hefty £15 million penalty for providing false information to customers. Discover the details behind this financial scandal.
Lloyds to close 45 UK bank branches
Lloyds Banking Group announces the closure of 45 branches across the UK, impacting Halifax and Bank of Scotland customers. Find out the locations and what alternatives are available.
Airline slammed over 'stop pretending to care' staff directive
A major airline faces backlash after reports emerge that cabin crew were instructed to stop 'pretending to care' about passengers, sparking outrage among travellers.
Chick-fil-A Tops Fast-Food Drive-Thru Rankings
Chick-fil-A has been crowned the best fast-food drive-thru in the US, outperforming competitors in speed, accuracy, and customer service. Discover what sets them apart.
Amazon driver filmed dumping packages in street
A viral video shows an Amazon delivery driver carelessly throwing parcels onto the pavement, sparking outrage among customers and raising questions about the company's service standards.
Bunnings worker’s kindness stuns shopper
A Bunnings employee’s unexpected act of kindness moved a customer to tears in a touching moment that has since gone viral.
Biggest Restaurant Red Flags Every Diner Should Know
Discover the biggest warning signs that a restaurant might not be worth your time or money, from dirty cutlery to pushy staff.
Centrelink complaints surge as service collapses
Frustrated Australians are battling endless hold times and bureaucratic chaos as Centrelink's customer service fails to meet demand. Read the shocking details.
Grandmother's Woolworths self-checkout ordeal
An Australian grandmother shares her distressing experience at Woolworths, accusing staff of unfair treatment after a self-checkout mishap.
Ryanair denies widow refund for late husband's ticket
Ryanair has sparked outrage after denying a widow a refund for her late husband's unused flight ticket, citing strict policy terms.
Ryanair apologises to widow over ticket refund refusal
Ryanair has issued an apology to a grieving widow after initially refusing to refund her late husband's flight ticket. The airline admitted the error and vowed to improve customer service.
Lloyds and Halifax hit by major online banking outage
Lloyds and Halifax customers report widespread issues with online and mobile banking services, leaving many unable to access their accounts or make payments.
Lloyds, Halifax, Bank of Scotland Hit by Major Outage
Thousands of Lloyds, Halifax, and Bank of Scotland customers report issues with online banking and payments as a major outage disrupts services.
Major bank warns customers over scam surge
A leading UK bank has alerted customers about a surge in sophisticated scams, urging vigilance to protect savings and personal data.
BT pays £1.3m compensation to 11,000 customers
BT has been ordered to compensate more than 11,000 customers after failing to provide adequate service levels. Find out if you're eligible for a refund.
Daily Mail FAQ Guide: All Your Questions Answered
Get all the answers you need about Daily Mail's services, subscriptions, and policies in this comprehensive FAQ guide.
Santander hit by major banking outage
Thousands of Santander customers were left unable to access their accounts due to a major technical glitch. Here’s the latest on the disruption and how it affects you.
Barclays in talks to acquire Tesco Bank
Barclays is reportedly in advanced discussions to purchase Tesco Bank, a move that could reshape the UK retail banking sector. Here's how the potential deal might impact consumers and the financial landscape.
Ryanair apologises for telling widow dead husband must apply for refund
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
American amazed by UK's 'impressive' service
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Skip call centre queues with these expert tips
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Santander’s 5-day warning for UK customers
Santander customers have just five days to act on a critical banking update that could impact their accounts. Don’t miss the deadline – here’s what you need to know.
Walmart's AI Super Agents Transform Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
Call centre phrases that stop customer complaints
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Walmart Deploys AI 'Super Agents' for Smarter Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Banking hubs fail to meet customer needs
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
United Airlines saves couple's cancelled flight wedding disaster
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Gen Z workers ditching customer service small talk
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
Page 4 of 4