ASA warns Meta over misleading Facebook ads
The Advertising Standards Authority (ASA) has issued a warning to Meta, demanding stricter controls on misleading financial promotions on Facebook.
Category : Search result: customer misleading
Primark introduces digital queue system in stores
Primark has introduced a significant update in its stores, sparking reactions from shoppers. Find out what's changed and how customers are responding.
BT pays £1.3m compensation to 11,000 customers
BT has been ordered to compensate more than 11,000 customers after failing to provide adequate service levels. Find out if you're eligible for a refund.
Daily Mail FAQ Guide: All Your Questions Answered
Get all the answers you need about Daily Mail's services, subscriptions, and policies in this comprehensive FAQ guide.
Ofcom investigates Sky and Virgin Media over complaints
UK regulator Ofcom launches investigations into Sky and Virgin Media following a surge in customer complaints about service quality and billing issues.
Major Banks Pay Millions in Customer Refunds
ANZ, Bendigo Bank, Westpac, and Commonwealth Bank are issuing hefty refunds to customers after financial misconduct. Find out if you're eligible.
Ryanair apologises for telling widow dead husband must apply for refund
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
Webjet fined £9m for misleading pricing
The online travel giant Webjet has been hit with a hefty £9 million fine for deceptive pricing practices, leaving customers in the dark about hidden fees. Here's the full story.
Dunelm shoppers say 'no need to go elsewhere'
Customers rave about Dunelm's unbeatable quality and affordable prices, saying it's their one-stop shop for home essentials.
American amazed by UK's 'impressive' service
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Shark fan order mix-up leaves customer fuming
A shopper was left furious after ordering a Shark cordless fan but receiving a completely different product. Read the full story of this online shopping mishap.
Skip call centre queues with these expert tips
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Noom accused of misleading diabetes users
Popular weight loss app Noom faces backlash for allegedly misleading users with diabetes, prompting scrutiny from health advocates and regulators.
Santander’s 5-day warning for UK customers
Santander customers have just five days to act on a critical banking update that could impact their accounts. Don’t miss the deadline – here’s what you need to know.
Uber’s new 'Upfront Fares' tackle price complaints
Uber introduces a transparent pricing system to address rider frustrations over unexpected fare hikes, promising clarity and fairness.
Walmart's AI Super Agents Transform Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
Call centre phrases that stop customer complaints
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Walmart Deploys AI 'Super Agents' for Smarter Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Rochester Billboard Falsely Claims Grammy Award
A billboard in Rochester, New York, falsely advertising a Grammy Award win has stirred debate, with local officials calling it misleading and unethical.
Banking hubs fail to meet customer needs
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
ASA bans mobile ads making false MS treatment claims
The UK's advertising watchdog cracks down on mobile ads promoting unproven MS treatments, marking a victory for patient advocacy groups.
Coffee shop owner's viral rant shocks New York
A New York coffee shop owner faces backlash after a heated confrontation with a customer over unpaid bills and 'messy' artwork, sparking outrage online.
Louis Vuitton data breach exposes customer details
Luxury brand Louis Vuitton has suffered a data breach, potentially exposing customer information. Here’s how it happened and what affected shoppers should do.
Grocer's avocado note sparks supermarket etiquette war
A blunt note left by a Melbourne grocer warning customers about a frustrating shopping habit has ignited a heated online debate. Discover why this everyday action is causing such a stir.
United Airlines saves couple's cancelled flight wedding disaster
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Martin Lewis slams ITV over 'misleading' energy ad
Money-saving expert Martin Lewis calls out ITV over a 'misleading' energy switching ad, urging immediate action to prevent consumer harm during the cost of living crisis.
Sky VIP’s New Bonus: Exclusive Perks for Loyal Customers
Sky VIP has unveiled a fantastic new bonus for its loyal subscribers, offering exclusive perks and rewards. Find out how you can benefit from this latest update.
Gen Z workers ditching customer service small talk
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
Police criticised for exaggerated road safety claims
Avon and Somerset Police faces backlash after admitting their road safety campaign used exaggerated data, sparking criticism from Transport Secretary Mark Harper.
Webjet travel insurance refunds leave customers frustrated
Holidaymakers face financial distress as Webjet's travel insurance fails to process refunds, leaving travellers out of pocket and frustrated.
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