Call centre phrases that stop customer complaints
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Category : Search result: service members
New Mexico flash floods: NWS issues life-threatening warnings
The National Weather Service has issued dire warnings for New Mexico as torrential rains threaten to trigger dangerous flash floods across the region.
Walmart Deploys AI 'Super Agents' for Smarter Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Germany mulls return of compulsory military service
Germany is reportedly weighing the return of compulsory military service as tensions with Russia escalate. The move could reshape national defence policies in response to growing geopolitical threats.
EE and BT Mobile Network Outage Hits UK Customers
A widespread mobile network outage affecting EE and BT customers has caused frustration and disruption, with services down for hours.
Royal Mail stamps' hidden 'R' symbol explained
Royal Mail stamps have a hidden secret – a tiny 'R' that most people never notice. Discover the fascinating truth behind this mysterious marking.
Beshenivsky killers back in jail after 11 years
Members of the gang responsible for the murder of PC Sharon Beshenivsky, who were originally given life sentences, have been returned to prison after violating their release conditions. Discover the shocking details of their early release and subsequent r
Banking hubs fail to meet customer needs
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
Foreign Office chief holidayed during Afghanistan evacuation
A senior Foreign Office official went on holiday during the critical Afghanistan evacuation, then retired with a substantial payoff, sparking outrage.
Man charged over violent Tube station attack in London
A 29-year-old man has been charged with assault following a violent altercation at Old Street Tube station in Tower Hamlets, leaving a victim with serious injuries.
Mountain goat charges woman in Seattle – NPS warning
A woman in Seattle narrowly escaped injury after a mountain goat charged at her, prompting a warning from the National Park Service about wildlife safety.
United Airlines saves couple's cancelled flight wedding disaster
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Russian father in US gets Putin’s draft notice
A Russian father who escaped to the US to avoid conscription was shocked when he received a draft notice—despite living thousands of miles away. Read his harrowing story.
Ambulance Delay Leaves Eccles Patient Waiting Outside
A patient in Eccles was left waiting outside their home for an ambulance, raising concerns over response times and service reliability in the North West.
Essex Police officer charged with assault in Epping
An Essex Police officer faces assault charges following an altercation in Epping, as the Crown Prosecution Service approves legal action.
UK PSBs May Dominate YouTube, Ofcom Reports
A new Ofcom report highlights the growing influence of UK public service broadcasters on YouTube, raising questions about market competition and content diversity.
Grand Canyon site renamed to honour Native heritage
The National Park Service has renamed a historic site in the Grand Canyon to recognise the contributions of Native American tribes, sparking both celebration and debate.
Gen Z workers ditching customer service small talk
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
BTS military exemption sparks Korea-Japan diplomatic row
South Korea's defence minister has addressed the controversy surrounding BTS's potential military exemption, reigniting tensions with Japan over historical disputes.
Peacock streaming service announces price increase for 2025
NBC's Peacock streaming platform is increasing subscription costs just as it gears up for high-profile releases like Love Island USA and Poker Face season 2.
Peacock streaming service increases subscription prices
NBCUniversal's Peacock streaming service is increasing its subscription prices. Here’s how the changes will affect viewers and what alternatives are available.
Peacock Streaming Announces 2025 Price Hike
NBCUniversal's Peacock streaming platform is set to increase its subscription prices in 2025. Find out how this affects your wallet and what alternatives exist.
UK Post Office hit by major IT outage
A widespread IT failure at Post Office branches across the UK has left customers unable to process transactions, causing frustration and delays.
Riding Britain's most luxurious train service
Discover the lavish experience of travelling on Britain's poshest train service, where champagne flows and gourmet meals are served with silver cutlery.
Texas faces tornado threat as severe storms approach
Millions in Texas face severe weather threats, including tornadoes and large hail, as the National Weather Service issues urgent warnings.
Instagram Influencers Spark Tipping Debate
Social media influencers are facing backlash after defending their refusal to tip restaurant staff, igniting a heated debate on fair wages and service industry standards.
Hairdresser's £5/hr wage sparks tipping debate
A hairdresser's post about earning just £5 an hour sparks fierce debate online. Is tipping a fair substitute for proper wages?
Record-breaking heat wave hits US
A relentless heat wave sweeps across the US, breaking records and prompting urgent safety alerts from the National Weather Service. Learn how to stay safe.
Florida prepares for Tropical Storm Ophelia
Tropical Storm Ophelia is set to bring torrential rain and coastal flooding to Florida and the Carolinas, with the National Weather Service issuing urgent warnings.
White House lockdown after security breach
The White House was placed on temporary lockdown after an unauthorised individual breached security near the South Lawn. Secret Service swiftly contained the situation.
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