Octopus Energy speeds up refunds for 5.5m customers
Octopus Energy has cut refund times to 1-2 days for 5.5 million customers after a major payments switch. The firm says the move makes energy fairer and simpler for households.
Octopus Energy has cut refund times to 1-2 days for 5.5 million customers after a major payments switch. The firm says the move makes energy fairer and simpler for households.
Rome's public transport operator Atac will refund passengers millions after a probe found chronic service failures. Find out how much travellers will get back.
The Australian Tax Office is chasing $5.3bn in old debts from 325,000 taxpayers, some dating back to 2017. The revamped 'robotax' scheme could see refunds withheld.
Ticketmaster issues refunds to Olivia Dean fans after resale tickets appeared before general sale. The incident has sparked renewed calls for ticket resale regulation in the UK music industry.
Shoppers face stricter return policies this Black Friday. Learn how retailers are shifting to store credit and fees, and how to protect your purchases.
EasyJet reports 9% profit rise to £665m, driven by strong demand for package holidays. The holidays division saw a 27% revenue increase, with 80% of H1 packages already sold.
Shoppers face stricter return policies this Black Friday. Discover which retailers now offer store credit instead of cash refunds and how to protect your purchases.
Millions of Amazon Prime customers could receive automatic refunds as part of a £3.4 million settlement over subscription practices. Check your eligibility now.
Money expert Martin Lewis sets the record straight on refunds and returns this festive season. Discover your legal rights and how to claim what you're owed.
Hungarian budget airline Wizz Air is permanently reducing its Gatwick operation, moving flights to Luton to cut costs. CEO cites 'inferior slots' at the expensive Sussex hub. Find out what this means for your travel plans.
Soul Circus yoga festival founders Roman and Ella Wroath left customers and traders £218,765 out of pocket as company enters liquidation, with 252 customers awaiting refunds after 2024 cancellation.
Channel Islands carrier Blue Airlines ceases trading, grounding all flights. Thousands of passengers affected. Find out about refunds and new rescue fares from Loganair.
Channel Islands airline Blue Islands ceases trading, cancelling all flights and leaving passengers stranded. Find out about refunds and alternative travel options.
Channel Islands carrier Blue Islands suspends trading, stranding passengers. Second regional airline failure in weeks. Find out about alternative travel options and rescue fares.
Ryanair's shift to digital boarding passes sees 98% passenger adoption. Discover how travellers like Beryl and Mick are adapting and what it means for fares.
Thousands of travellers face cancelled holidays and lost bookings after the abrupt collapse of short-term rental service Sonder. Discover the full story and what to do if you're affected.
A routine business trip turned to terror when a passenger's power bank spontaneously combusted at a Qantas business lounge, setting his trousers ablaze and triggering emergency response.
Australian competition watchdog secures compensation for customers over Microsoft's controversial AI subscription pricing model for Copilot, marking a landmark consumer protection case.
Delta Airlines is soaring to new fashion heights with a complete uniform overhaul, introducing sophisticated new designs and colours for its 70,000 frontline staff in a major style transformation.
Exclusive investigation reveals how UK holidaymakers are losing thousands after the sudden bankruptcy of Icelandic tour company Play Airlines, leaving desperate travellers stranded without refunds or recourse.
Shocking incident as holidaymaker discovers suitcase destroyed beyond repair after flight with budget carrier, sparking urgent warnings for travellers.
Discover how UK train passengers can turn travel frustration into financial compensation. Learn the secret rules rail companies don't advertise and claim what you're owed for delays and cancellations.
Liam Gallagher's Melbourne concert ended abruptly as the former Oasis frontman cut his performance short following persistent sound problems, leaving fans disappointed and demanding refunds.
Australian airline Qantas cancels flights for customers who booked tickets after following the airline on social media, sparking outrage and compensation demands.
Budget airline Wizz Air announces new charges based on passenger weight and cabin baggage, sparking travel industry debate and passenger concerns.
A revolutionary new travel experience is coming to budget flights as one airline introduces premium seating with business-class comforts without the luxury price tag. Discover how your next flight could be transformed.
Ofgem uncovers massive energy credit scandal with 2 million customers owed refunds from old accounts. Discover if you're due money and how to claim your share of £240 million.
JetBlue announces sweeping cuts to its flight schedule, eliminating 17 routes including key Florida and international services, as airline industry faces ongoing challenges.
A major British airline has collapsed into administration, resulting in mass redundancies and widespread flight cancellations, leaving passengers stranded and the travel industry reeling.
Furious festival-goers slam Cardiff's Halloween event as 'disorganised chaos' with massive queues, overcrowding, and disappointed families left demanding compensation.