29-hour plane cabin ordeal sparks passenger fury
Holidaymakers endured a gruelling 29-hour ordeal stuck inside a plane cabin due to severe delays, sparking outrage and calls for airline accountability.
Category : Search result: AirHelp passenger rights
EasyJet passenger forced to change name due to passport error
A British man was forced to legally change his name after an airline error left him unable to travel. Discover how a simple passport mistake turned into a months-long ordeal.
Aussie's 10-day luggage nightmare with American Airlines
An Australian traveller endured a 10-day ordeal after American Airlines misplaced her luggage on a flight from Sydney to New York, leaving her without essentials.
Air Canada wheelchair bomb scare shocks passengers
A Toronto-bound Air Canada passenger in a wheelchair was subjected to humiliating security checks after staff mistakenly suspected his mobility aid contained explosives.
Air Canada passenger crawls off plane in wheelchair row
A disabled passenger was allegedly made to crawl off an Air Canada flight after staff failed to provide wheelchair assistance, sparking outrage and calls for better accessibility measures.
Passenger's 14-hour flight nightmare in freezing cabin
A British traveller shares her horrific experience on a transatlantic flight where passengers suffered extreme cold, no food, and chaotic conditions.
Holidaymaker forces easyJet to refund baggage fee
A determined traveller successfully challenged easyJet after being slapped with an unexpected baggage fee, securing a full refund. Discover her clever tactics and how you can avoid similar charges.
Air Canada crew removes elderly passenger over wheelchair row
An elderly passenger was forcibly removed from an Air Canada flight after a disagreement over wheelchair assistance, sparking outrage and calls for better airline policies.
Air Canada leaves passengers stranded overnight at Toronto airport
Air Canada passengers were forced to sleep on the floor at Toronto Pearson Airport after a delayed flight left them stranded without accommodation or assistance.
Airline praised for exceptional service after flight cancellation
A traveller shares their incredible experience with an airline's customer service team after a last-minute flight cancellation left them stranded.
Drunk passenger attacks crew with skateboard mid-flight
A shocking mid-air incident forced a Los Angeles-bound flight to divert after a drunk passenger assaulted a flight attendant with a skateboard and hurled racial slurs, causing panic onboard.
Passenger blocks seat recline in viral flight drama
A heated debate erupts after a traveller films himself preventing the passenger in front from reclining their seat. Was it justified or just plane rude?
Uber driver cancels ride over passenger's weight in Melbourne
An Uber driver in Melbourne refused to take a passenger due to her size, leading to accusations of discrimination and calls for better policies.
Air Canada criticised for wheelchair assistance charge
Air Canada is under scrutiny after a passenger with mobility issues was charged for wheelchair assistance, sparking outrage and calls for better disability policies in air travel.
Vaping dispute on American Airlines flight sparks row
A heated dispute erupted on an American Airlines flight after a passenger accused another of vaping onboard, leading to accusations of victimisation and a tense standoff with cabin crew.
Spirit Airlines files for bankruptcy - travel warning
Spirit Airlines has filed for Chapter 11 bankruptcy, raising concerns over potential flight cancellations and passenger disruptions. Here’s what travellers need to know.
Blind passenger stranded by Southwest Airlines
A visually impaired woman was left waiting for hours without assistance after Southwest Airlines allegedly failed to provide promised support upon her arrival.
Passenger slaps air hostess in phone row
A viral video captures the disturbing altercation where a passenger assaults a flight attendant after being asked to turn off his phone. The unruly traveller was swiftly detained by airline staff.
United Airlines passenger's £100 booking mistake shock
A United Airlines passenger shares how a minor oversight resulted in a £100 fare increase, sparking outrage and calls for better booking transparency.
Passenger caught filming woman in plane toilet
A male passenger was caught secretly filming a woman in an airplane lavatory, sparking outrage. The airline has responded decisively to the disturbing incident.
EasyJet passengers stranded overnight by technical fault
Holidaymakers faced a nightmare scenario as an EasyJet flight was delayed overnight due to a technical fault, leaving passengers stranded at the airport with minimal support.
Manchester Airport CCTV shows luggage theft
A brazen thief was caught on camera stealing from a passenger's suitcase at Manchester Airport, sparking outrage and calls for tighter security measures.
EU rules mandate faster flight refunds from travel agents
New EU regulations mandate that online travel agencies must refund cancelled flights within seven days, offering better protection for consumers.
Ryanair passengers furious over 'shrinking' bag sizers
Ryanair passengers claim bag sizers at airports have mysteriously shrunk, forcing them to pay hefty fees. Is this a sneaky airline tactic or just bad luck?
Passenger refuses to give up plane seat for couple
A traveller shares their bold decision to refuse giving up their pre-booked seat on a flight, sparking a debate on airline passenger rights.
Passenger's savage response to seat swap request goes viral
A viral TikTok video captures the awkward moment a traveller's polite request to switch seats with another passenger is shut down in spectacular fashion.
WA grants adopted people full access to birth records
Western Australia passes groundbreaking legislation granting adopted individuals full access to their birth records, empowering thousands to reclaim their personal histories.
Ryanair wheelchair damage leaves quadriplegic passenger stranded
A mother's emotional plea after Ryanair allegedly damages her quadriplegic son's wheelchair, leaving them stranded in Warsaw. The airline faces backlash over accessibility failures.
Passenger smashes luggage after Vueling flight cancellation
A frustrated traveller was caught on camera hammering their suitcase at Barcelona Airport following a Vueling flight cancellation, sparking debate over passenger rights and airline accountability.
Cruise cancelled hours before departure - passengers devastated
Holidaymakers left devastated after their luxury cruise was cancelled just hours before departure, with no prior warning.
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