Exclusive: Royal Mail's parent company, IDS, secures a pivotal 7-year contract with the US Postal Service to handle stateside parcel deliveries, aiming to reverse fortunes after a bruising year of losses and industrial disputes.
Ofcom has issued a stark warning to Royal Mail, demanding urgent operational reforms and a shift to a three-day letter delivery service to address its 'unsustainable' financial situation and catastrophic service failures.
Royal Mail launches a groundbreaking new parcel postbox in Northampton, allowing customers to send pre-paid parcels 24/7, marking the first major redesign since 1852.
Royal Mail customers in Hertfordshire, Cambridgeshire, Nottingham, and Edinburgh face significant parcel delays and disruptions due to operational issues at key mail centres. The service provider apologises and works on a resolution.
An in-depth look at the unprecedented suspension of US Postal Service deliveries, the reasons behind the crisis, and what it means for international mail, UK businesses, and online shoppers.
EXCLUSIVE: Australia Post has been forced to temporarily suspend its parcel deliveries to the United States following a major security incident, causing significant disruption for customers and businesses.
Exclusive: The United States Postal Service has triggered an international mail crisis by ordering a halt on packages from Britain and other nations. This drastic move comes in response to former President Donald Trump's threat to withdraw from a key glob
A UK funeral director is under fire after allegedly making a cruel joke about a deceased man's appearance during his own funeral service, leaving the grieving family horrified and demanding answers.
Shocking new data from Ofcom exposes a severe decline in Royal Mail's performance, with nearly 25% of first-class post failing to arrive on time. The regulator issues a stern warning as service standards plummet across the UK.
Royal Mail faces a delivery crisis, missing crucial performance targets for the second year. As Czech billionaire Daniel Kretinsky's EP Group finalises its acquisition, concerns mount over the future of the UK's postal service and potential regulatory act
A US Postal Service employee has been caught on camera indiscriminately pepper-spraying a family dog on a private porch in California. The distressing footage has ignited outrage and a formal investigation.
The Fire Brigades Union has issued an urgent warning that UK fire services are so severely underfunded that a major incident could overwhelm them in 'a matter of hours,' risking public safety.
A major change in UK pub rules allows establishments to automatically add service charges to customer bills. Discover your rights and what this means for tipping culture.
A Perth resident has lashed out at Australia Post after a frustrating delivery ordeal, calling the service 'utterly unacceptable' and vowing to take his business elsewhere.
Former US President Jimmy Carter is celebrated with a commemorative stamp by the US Postal Service, honouring his decades of public service and humanitarian efforts.
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
A former USPS employee in California has admitted to stealing more than £1 million in cheques to finance her extravagant social media posts, including luxury shopping sprees and exotic holidays.
Warwickshire Police and the Crown Prosecution Service are under scrutiny for their handling of a stalking complaint involving Nigel Farage, with critics calling for accountability.
Exclusive report reveals how Amazon negotiated a lucrative agreement with the US Postal Service, saving billions under Trump-era policies.
A Melbourne resident was left furious after capturing footage of an Australia Post driver discarding parcels into a public bin. The postal service has launched an investigation.
Australia Post announces major changes to delivery routes and depot locations, sparking mixed reactions from customers. Find out how this could affect your mail and parcels.
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
Royal Mail announces major changes to its delivery services, including the end of Saturday letter deliveries. Find out how this will impact you.
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Royal Mail stamps have a hidden secret – a tiny 'R' that most people never notice. Discover the fascinating truth behind this mysterious marking.
A New York police chief faces scrutiny after his girlfriend allegedly harassed a teenage neighbour who reported noise complaints, sparking a debate over abuse of power.
A senior medic has weighed in on a heated dispute involving a transgender doctor and a nurse in a female changing room, calling the complaint 'plausible' and reigniting discussions on NHS inclusivity policies.
A frustrated tourist has called out a major holiday destination for being littered with rubbish, sparking debate over its declining appeal. Find out what travellers are saying.
A Belgian ticket inspector faced an official complaint for greeting passengers with 'Bonjour' in Dutch-speaking Flanders, reigniting the region's language tensions.
US Republican lawmakers accuse Canada of inadequate wildfire management, sparking a diplomatic row over environmental policies and cross-border impacts.