Major Optus outage blocks 000 calls for thousands
A major Optus network failure has left nearly 100,000 customers in Queensland unable to call emergency services. The telco is working to restore services. Read the latest.
Category : Search result: retail telecoms
UK landline switch-off: 12 postcodes next on list
The first UK landline exchange has been switched off as part of the national digital upgrade. Discover the 12 postcodes next in line and what this fibre transition means for you.
Black Friday abuse crisis hits UK retail workers
As Black Friday begins, the Retail Trust reveals 77% of shop staff face intimidation. The charity urges shoppers to show respect with simple smiles and thank yous during the festive rush.
Reeves summons telecoms bosses over price rises
Chancellor Rachel Reeves demands telecoms firms protect consumers from unexpected mid-contract price increases. Find out how this affects your mobile and broadband bills.
Optus Outage Blocks 14,000 Emergency Calls
A major Optus telecoms outage has prevented over 14,000 people from accessing emergency services. Learn the causes and implications of this critical failure.
Verizon lays off over 13,000 employees
Verizon announces over 13,000 job cuts and store conversions as new CEO Dan Schulman reorients the telecom giant towards customer focus. Discover the full story.
Landline Renaissance: How Phone Culture Changed
As landlines make a comeback, explore how phone communication has evolved from family affairs to private smartphone conversations. Discover the social shift in British households.
TalkTalk announces £4 monthly price rise for new customers
TalkTalk increases prices for new and re-contracting customers by £4 monthly from April 2026. Discover how this compares to other providers and what it means for your bills.
Verizon to cut 15,000 jobs in major restructuring
Verizon announces its largest-ever layoffs, cutting 15,000 jobs and converting corporate stores to franchises. New CEO Dan Schulman aims for a 'leaner, scrappier' business. Read more.
Verizon to cut 15,000 jobs in historic layoffs
Verizon announces its biggest-ever job cuts, slashing 15,000 roles as customer losses mount and price hikes backfire. Discover the full story behind the telecom giant's crisis.
Bunnings Faces Pressure to Ban Dogs From Stores
The beloved DIY chain Bunnings finds itself at the centre of a heated national debate as calls intensify to prohibit pets in stores following a series of concerning incidents. As opinions clash between animal lovers and safety advocates, we examine whethe
UK Mobile Price Hikes: Major Providers Increase Bills
Millions of UK mobile and broadband customers face price increases of up to 8.8% as major providers implement annual mid-contract hikes this spring. Discover which companies are raising costs and how to potentially avoid the increases.
BT to cut 55,000 jobs by 2030 in major restructuring
BT Group reveals plans to slash up to 55,000 positions by 2030, including 10,000 roles replaced by AI and automation technologies, as part of its ongoing digital transformation strategy.
BT to cut 55,000 jobs in AI-driven workforce overhaul
Telecoms giant BT reveals plans to slash 55,000 jobs by the end of the decade as artificial intelligence and automation reshape the workforce. The restructuring will reduce BT's total workforce from 130,000 to between 75,000 and 90,000 employees.
Primark sales jump 7% amid retail expansion push
High street giant Primark reports impressive 7% sales growth despite inflation pressures, with major expansion plans including new Twinings partnership and US store openings.
M&S shares suffer worst day since pandemic
Marks & Spencer shares experienced their sharpest decline since March 2020 after the retail bellwether warned of weaker profits, sending shockwaves through the UK retail sector.
O2 Price Hike: Martin Lewis's Urgent Warning
Consumer champion Martin Lewis urges O2 customers to check contracts as mid-contract price rises of up to 17.3% hit millions this April. Discover your rights and escape routes.
Worst UK Broadband & Mobile Providers Revealed in Ofcom Data
New Ofcom data reveals which UK telecom giants are drowning in customer complaints as broadband and mobile services fail to meet expectations. Discover the worst offenders and how they compare.
EE faces Ofcom investigation over service complaints
UK telecoms giant EE under scrutiny as regulator Ofcom launches investigation into customer complaints about broadband, landline and TV services.
EE Named Worst UK Broadband Provider in Ofcom Report
Shocking Ofcom data reveals EE is Britain's most complained-about broadband provider as customers face endless connection woes and poor service.
M&S launches major expansion with 20 new stores
Marks & Spencer announces ambitious expansion plan with 20 new stores across the UK, creating over 3,400 jobs and bringing back beloved fashion brands.
Vodafone has most mobile customer complaints - Ofcom
Ofcom reveals Vodafone received the most customer grievances among major mobile providers, while Tesco Mobile emerges as least complained-about operator.
O2 confirms 8.8% price hike for mobile customers
O2 announces significant price rises for millions of UK mobile customers, with bills set to increase by up to 8.8% this April. Find out how this affects you and what your rights are.
BT launches low-cost mobile brand to rival Revolut and Monzo
Telecoms giant BT launches new budget mobile service to compete directly with digital banking apps Revolut and Monzo in the UK's competitive mobile market.
Carter's announces UK store closures and layoffs
Popular homeware retailer Carter's confirms sweeping store closures and layoffs across Britain, citing inflation, supply chain issues, and changing consumer habits as key factors.
Mobile price hikes: O2, Virgin & EE confirm April increases
Millions of UK mobile and broadband customers are set for price increases this April as major providers implement inflation-busting hikes. Discover which networks are affected and how much extra you'll pay.
Seasalt to open 30 new UK stores in major expansion
Popular Cornish fashion brand Seasalt is embarking on its biggest retail expansion yet, planning to open 30 new stores across the UK and create 350 jobs as demand for their colourful designs continues to grow.
O2 confirms new mid-contract price increase policy
Telecoms giant O2 announces significant mid-contract price hikes tied to inflation rates, affecting millions of UK customers. Discover how this change impacts your mobile contract and what rights you have.
Target CEO warns of organised retail crime surge
Target's chief executive Brian Cornell reveals escalating organised retail crime is putting staff safety at risk and costing retailers billions annually.
Target Plans Thousands of Job Cuts Amid Stagnant Sales
American retail colossus Target reveals plans to cut thousands of corporate positions in strategic cost-cutting move following disappointing sales performance and changing consumer habits.
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