Major crisp manufacturer Walkers has issued an urgent product recall for specific packets of its crisps after discovering a potentially dangerous labelling error. The company is recalling Walkers Hot Honey Crisps six-packs because some may inadvertently contain Mild Cheese and Onion seasoning, which includes milk—an allergen not declared on the packaging.
Health Risk for Allergy Sufferers
The Food Standards Agency (FSA) sounded the alarm this afternoon, strongly urging customers to return the affected crisps for a full refund. It issued a stark warning: "This product may contain milk, making it a possible health risk for anyone with an allergy to milk or intolerance to milk or milk constituents." The recall highlights the critical importance of accurate food labelling in preventing allergic reactions, which can range from mild discomfort to severe, life-threatening anaphylaxis.
Specific Product Details
The product in question is the Walkers Hot Honey Crisps 6 pack, containing 6 x 25g individual bags. It bears a batch code of GBB 584 031 and a best before date of May 16, 2026. Consumers are advised to check their purchases immediately against these identifiers to determine if they are affected by the recall.
Recall Process and Customer Actions
The FSA further explained the steps taken by Walkers: "Walkers is recalling the above product from customers and has been advised to contact relevant allergy support organisations, which will inform their members about the recall. The company has also issued point-of-sale notices to its retail customers. These notices explain why the product is being recalled and instruct customers on what to do if they have purchased it."
For those who have bought the product, the advice is clear: "If you have bought the above product and have an allergy to milk, do not eat it. Instead, please call the Consumer Care Line on 0800 274 777 or visit contact.pepsico.com/walkers to receive a full refund." This proactive approach aims to minimise risk and ensure consumer safety through direct communication and accessible refund channels.
Understanding Food Alerts
The FSA shed light on the broader process of food alerts, stating: "Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Foods often have to be withdrawn or recalled if there is a risk to consumers because allergy labelling is missing or incorrect, or if there is any other food allergy risk. When such a risk exists, the FSA will issue an Allergy Alert to inform the public promptly." This system is crucial for maintaining food safety standards and protecting vulnerable individuals from potential harm.
