Iconic American department store chain Macy's has confirmed it will close 14 more of its locations across the United States. The move forms a key part of the retailer's sweeping 'A Bold New Chapter' strategy, designed to revitalise the business by focusing on its most promising outlets.
The Strategic Shift Behind the Closures
In a statement released on Thursday, Macy's CEO Tony Spring outlined the rationale for the targeted closures. He stated the company plans to shutter only 'underproductive' locations, allowing it to concentrate resources on enhancing its remaining stores. The strategy aims to create a 'more Modern Macy's' by improving customer service, expanding its luxury offerings, and advancing supply chain capabilities.
'These targeted changes allow us to focus where it will have the greatest impact,' Spring wrote. The closures are scheduled for 2026 and follow the shuttering of 66 stores in 2025, which represented about 10 percent of its total footprint. The long-term plan involves closing 150 stores nationwide by 2026 to create a more streamlined and efficient portfolio.
Locations on the Closure List and Community Impact
The 14 stores slated for closure are spread across 12 states, affecting shopping centres from California to Washington. Liquidation sales are set to begin in mid-January and will run for approximately ten weeks, with final closure dates expected around the third week of March.
The full list of affected Macy's stores is as follows:
- 5500 Grossmont Center Dr., La Mesa, California
- 3400 Naglee Rd., Tracy, California
- 4880 Briarcliff Rd. NE, Atlanta, Georgia
- 7900 Ritchie Hwy., Glen Burnie, Maryland
- 3850 Rivertown Pkwy. SW, Michigan
- 4101 W Division St., Saint Cloud, Minnesota
- 50 Fox Run Rd., Newington, New Hampshire
- 112 Eisenhower Pkwy., Livingston, New Jersey
- 225 Interstate Shopping Center, Ramsey, New Jersey
- 1255 Niagara Falls Blvd., Amherst, New York
- 3801 Sumner Blvd., Raleigh, North Carolina
- 100 Pittsburgh Mills Cir., Tarentum, Pennsylvania
- 5488 South Padre Island Dr., Corpus Christi, Texas
- 17855 Southcenter Pkwy., Tukwila, Washington
News of the closures has been met with disappointment from local shoppers, who took to social media to voice their concerns. Commenters described the atmosphere at some locations as 'depressing' and feared the loss of a major anchor store could be the final blow for struggling shopping malls. One customer said the closure in Livingston, New Jersey, was the 'biggest obstacle' to the mall shutting entirely, while another suggested the Tarentum, Pennsylvania, closure could be the 'stake in the heart' for Pittsburgh Mills Mall.
Support for Staff and Signs of a Retail Turnaround
Macy's has stated it is providing transfer opportunities and severance resources for employees affected by the announced closures. 'We thank all those colleagues for their dedication and service to the company,' Spring said in his address.
Despite the closures, there are indications that Macy's broader revitalisation plan is gaining traction. The company reported a $11 million profit in 2025, marking a potential end to nearly two decades of declining sales. Retail analysts have hailed its recent performance as a significant turnaround, with customers reporting markedly improved in-store experiences characterised by better staffing, cleaner environments, and more curated product ranges.
'We have made meaningful progress and remain clear-eyed about the work ahead,' Spring concluded in his latest statement, expressing confidence that the difficult decisions would ultimately deliver for customers and shareholders alike.
