Hotel Insider Reveals the One Simple Trick to Get Almost Anything You Want
There is a surefire way to guarantee you receive almost anything you desire during your hotel stay, regardless of how unusual the request might be, and it will not cost you an additional penny. This insight comes from a former front-of-house employee who spent years in the luxury hospitality sector.
The Power of Front-of-House Staff
At the core of any hotel operation is the front-of-house team, who witness everything from bizarre demands to impolite guests. Nothing escapes their notice, and they hold significant control over what can be arranged for visitors. A former desk worker with four years of experience at a high-end hotel shares that while the job had its challenges, it provided invaluable insider knowledge.
Daily interactions involved a wide array of guest requests, ranging from decorating rooms for proposals to handling peculiar tasks like unplugging dirty bathwater or even taking a dog out for a bathroom break. The philosophy instilled in staff was that no request was too large, and every effort was made to fulfill wishes, though some were impossible, such as securing fully booked restaurant reservations or upgrades at capacity.
The Key to Unlocking Special Treatment
The almost certain method to obtain nearly anything during a hotel stay is to be kind and friendly towards the staff. Politeness and appreciation go a long way, as employees are more inclined to accommodate tricky requests when guests treat them with respect. This approach not only enhances the guest experience but also benefits the hotel through positive reviews.
Staff members are motivated by the desire for good feedback, which reflects well on both the hotel brand and themselves personally. Reception teams, in particular, have surprising flexibility to fulfill simple yet polite requests, as evidenced by examples from various establishments.
Real-Life Examples of Extraordinary Requests
Guests have successfully received items like a plastic dinosaur, champagne, and roses upon arrival, or a toy stegosaurus for a child. Other unusual demands have included forts made from bedding, framed celebrity photos, specific snacks, or even baths of milk or honey with daily cucumbers.
Online anecdotes from hotel workers highlight further eccentricities, such as accommodating a life-sized cardboard cutout of Jeff Goldblum or placing printed pictures of attractive actors around a room for a group of older ladies. These instances demonstrate that creativity and willingness are often rewarded when guests are courteous.
The Downside of Rudeness in Hospitality
However, the hospitality industry also faces challenges with rude and ungrateful guests. Staff members, despite maintaining professional smiles, may feel frustrated by demanding behavior, such as guests insisting on early check-ins or making unreasonable demands. In such cases, employees might decline requests rather than provide favors, prioritizing their dignity over potential reviews.
This dynamic extends beyond reception to other departments, emphasizing that kindness and politeness make a significant difference. Ultimately, hotel staff are human, and treating them with respect fosters a more positive and cooperative environment for everyone involved.
