An Amazon delivery driver was caught on a home security camera crashing into a parked car and then fleeing the scene without reporting the incident, leaving the vehicle's owner in a frustrating battle for compensation.
Shocking Footage Captures the Moment of Impact
The incident occurred over a month ago in Yukon, Oklahoma, while Rob Jordan's wife was visiting her father. She was unaware of the collision until she returned to her parked sedan. The couple later obtained Nest camera footage which revealed the entire event.
The video shows an Amazon delivery van turning right onto a street. As it completes the turn, it collides with Jordan's stationary car, producing a loud screeching and banging sound as the van scrapes along the vehicle's side. The driver stops a short distance away.
Driver Ignores Damage to Deliver Packages
The footage then shows the driver exiting the van to inspect debris caught under a rear tyre, which he attempts to snap back into place on the truck. He then returns to the vehicle, emerges with a parcel, and walks directly past the damaged car to make a delivery.
"He made no attempt to notify anybody that the collision happened," Rob Jordan told local news outlet KFOR. "He made no attempt to put a note on the vehicle. He just went across the cross street and delivered a package, came back and walked right by the vehicle."
Battle for Adequate Compensation
After contacting Amazon, Jordan was directed to a third-party claims company called Reserv. The firm quickly offered a settlement of $2,800 for the repairs. However, a professional assessment from a body shop revealed the true cost of fixing the dented bumper and broken brake light exceeded $3,400.
When Jordan tried to negotiate a higher payment, Reserv stated they could not increase their offer and closed his case. This left Jordan facing a shortfall of over $600 to cover the full repair costs. His frustration led him to seek help from KFOR investigators.
An Amazon spokesperson subsequently stated that its delivery drivers are not direct employees but are contracted through third-party companies. "We apologise for the inconvenience this has caused Mr. Jordan," the spokesperson said. "Our team has and will continue to work with him directly to resolve this as quickly as possible."
In the meantime, Rob Jordan has filed a formal police report regarding the hit-and-run. The case highlights the potential complications for consumers when accidents involve gig economy workers and third-party contractors.
