Shoppers across West Sussex have been left heartbroken following the announcement that a beloved family-run art and stationery store will permanently close its doors this spring.
End of an Era for Burgess Hill Retailer
Clarkes of Sussex revealed in a social media post that the "time has come" to shut its Burgess Hill store in West Sussex after more than 40 years of serving the local community. The closure marks the end of a significant chapter for the independent retailer, which has been a fixture in the town for generations.
Customer Tributes Pour In
Loyal customers have been flooding social media with emotional responses to the news. One shopper commented: "You will be sorely missed. It’s always such a pleasure to come to your shop." Another said: "This is such sad news."
A third long-time customer posted: "I have used your store for many years and you have always been helpful, respectful and kind." While a fourth added: "Really sorry to hear this - such a wonderful shop and lovely staff."
Owner's Emotional Farewell
Jay Patel, owner of Clarkes of Sussex, shared a heartfelt message explaining the Burgess Hill closure. He stated: "It is with mixed emotions that I share the news of the closure of Clarkes. After more than 40 years of serving this wonderful community, and following my own 35 years journey here, the time has come for us to close our doors this April."
Patel continued with deep appreciation for his customers: "Above all else, I will remember you, your kindness, loyalty and the many conversations we have shared. I have had the privilege of watching your families grow and seeing friendships form over the years. You have been far more than customers. You have been an important part of my life."
Recent Store Closures and Future Operations
This announcement follows the closure of Clarkes of Sussex's Brighton shop last year after 25 years of trading. The retailer still maintains other stores across Sussex, including in Haywards Heath, though questions remain about their long-term future.
The business has been approached for clarification regarding whether its remaining stores will continue operating, with updates expected once a response is received from management.
A Community Institution Lost
In his farewell message, Patel reflected on the profound connections formed over decades: "Thank you for welcoming me and my team into your lives. Your support has meant more to me than words can fully express. Although this chapter is coming to an end, the memories, friendships, and connections we have built together will remain with me always."
The closure represents another blow to Britain's high streets, where independent retailers continue to face significant challenges. Clarkes of Sussex has been more than just a shop for many residents - it has served as a community hub where relationships were forged and artistic supplies were sourced with personal service.
Patel concluded his message with warm wishes: "From the bottom of my heart, thank you for being such an important part of my journey. I wish you happiness, good health and every success in the future." The store is scheduled to close permanently in April, leaving a noticeable void in Burgess Hill's retail landscape.