Hair salons across the United Kingdom often serve as intimate spaces where personal revelations flow as freely as the snipping scissors and colouring brushes. Amidst the therapeutic scalp massages and transformative styling sessions, conversations can easily drift into uncomfortable territory. Now, seasoned professionals from a prominent London salon have stepped forward to highlight specific remarks that make them visibly cringe, urging clients to strike these phrases from their vocabulary.
The Phrases That Make Stylists Wince
Luke Gregory, a Senior Colourist at SALON64 in London, has candidly shared some of the most awkward comments he regularly encounters from clients. In a revealing interview with The Mirror, Gregory expressed his particular disdain for one common caveat that undermines the creative process.
"We Can Always Change It Back"
"This is a phrase clients say often that makes me wince," Gregory admitted. He emphasised that this mindset should never be the starting point for any hair transformation. "If you're unsure, maybe it's the right colour but certainly the wrong time," he advised, suggesting that hesitation might indicate the need to postpone the appointment rather than proceed with doubts.
Seeking External Validation
Gregory also cautioned against clients who express hope that their partner, parents, or friends will approve of their new hairstyle. "You're doing it for you, not for them," the expert stated firmly. He encouraged clients to take ownership of any bespoke style crafted by their stylist, urging them to "be proud and be confident in your own choice."
Investment Versus Maintenance
Another point of exasperation for Gregory arises when clients inquire whether their expensive hair colour will "last ok" while simultaneously relying on budget supermarket shampoos or 2-in-1 shampoo and conditioner combos. "To put it simply, no," he declared. "Why invest so well in your hairstyle only to let it fade quicker, lose that glossy shine and make your icy blonde brassy, with what is effectively a nice-smelling dish cleaner? Don't believe me? Compare the ingredients!"
Additional Pet Peeves from Salon Ownership
Meanwhile, Ricky Walters, the owner of SALON64, has opened up about his own list of phrases he wishes clients would avoid whilst sitting in the stylist's chair. Topping his inventory of grievances is a surprisingly common remark about haircut longevity.
"This Cut Will Look Great Once It's Grown Out"
"Yes, believe it or not, this has been said inside the salon while having a haircut," Walters laughed. He clarified that the sentiment usually comes from a good place, with clients meaning that the haircut looks great now but will also grow out nicely into a softer shape. "Which if done right, most perfectly executed cuts should grow out very nicely indeed," he noted.
The DIY Fringe Trim Confession
Walters also admitted he'd rather not hear confessions about DIY fringe trims, deeming them simply outdated in today's climate. "Although we are proud to see our clients trying their best at home, lockdown was years ago and salons have been open for quite some time," he reminded. He pointed out that many salons, like SALON64, offer complimentary fringe trims for long-term clients, advising, "simply call and book."
Broader Hair Care Insights
This professional advice follows recent guidance from other hair experts who highlighted common blunders in hair brush selection. Trichologist Susie Hammond, from the Philip Kingsley Clinic in London, warned against using metal brushes with coarse bristles, as they could harm both hair and scalp.
Instead, she recommended opting for wooden brushes with wide-set bristles that feature bobbles on the end. If you can find vented versions with holes in the back, these are even better, as you can blow-dry through the holes, reducing the duration of direct heat exposure to your hair.
Ultimately, the message from salon professionals is clear: a successful salon visit hinges not only on technical skill but also on open communication and mutual respect. By avoiding these cringe-inducing comments, clients can ensure a more positive and productive experience for both themselves and their stylists.
