In a profoundly moving episode of BBC One's The Repair Shop, a deaf guest was brought to tears after experts meticulously restored a cherished childhood music box, an item she described as representing "a missing piece of my soul." Fenella Haffenden, aged 62, appeared on the Wednesday, April 8 broadcast, presenting a delicate mechanical bird enclosed within a cage, a treasured relic from her youth.
A Sentimental Journey Back to Childhood
Fenella recounted to repair specialists David Burville and Will Kirk how, as a child, she would visit her grandmother in Jersey. Before dinner, the mechanical bird would be wound up for the children. Born deaf, Fenella could only watch as others listened to the bird's song, pretending to hear it herself despite never knowing its actual sound. The bird later went missing, only to be rediscovered years later in a relative's loft, severely damaged and non-functional.
The Emotional Restoration Process
Hoping to revive both the mechanism and its chirping, Fenella entrusted the item to The Repair Shop team. She expressed beforehand, "It’s bittersweet because I want to hear the bird twirping the way it used to." Upon being reunited with the fully restored bird, her reaction was overwhelmingly emotional. "You have no idea how much this means to me. You have given me a missing piece of my soul," she said, fighting back tears. "I just cannot believe how beautifully restored this bird is. It's fulfilled that missing jigsaw piece in my life. It's wonderful. Thank you so much."
A Poignant Personal History
The moment carried additional weight due to Fenella's personal history. Approximately two decades ago, she received a cochlear implant, enhancing her ability to perceive sound. Her life has also been marked by tragedy; her husband was killed in a freak lightning strike, leaving her to raise their three young children alone. This backdrop made the restoration of a joyful childhood memory particularly poignant.
A Second Heart-Wrenching Restoration
The same episode featured another deeply emotional restoration, honouring a late mother's dying wish. Julie Felix, celebrated as Britain's first black ballerina, brought her ballet shoes to the experts, hoping to have them restored as a tribute to her mother.
Overcoming Adversity in Ballet
Julie recalled her mother's unwavering support during her challenging career, including facing rejection from a London ballet school due to her skin colour. In the 1970s, she moved to America to pursue her dream, joining the all-black Dance Theatre of Harlem in New York. This led to her performing at London's Royal Opera House, where she debuted her first solo role in the very shoes she presented for restoration.
"Right here on this table, these symbolise all the work, effort, love and devotion from my mother," Julie stated on the show. She asked restorers Lucia Scalisi and Dean Westmoreland to help "tidy up" the shoes.
An Overwhelming Reunion
After Dean's meticulous work, Julie was astounded. "It's absolutely amazing. I had no idea that Dean could make these look like this," she exclaimed. "They will just bring back all the memories of wearing these on that day. So I'd like to say 'mum these are for you!'"
Seeing the restored shoes for the first time left her breathless. "I was winded, almost. I felt like somebody had just kicked me in the stomach. I was breathless for a few seconds. It was genuine tears, it really was," Julie explained. "Even now when I'm talking about it, I'm getting a lump in my throat, any time I talk about my mum. I knew that these would be absolutely what she had wanted."
She revealed her mother's specific request: "Julie, when you're finished with these shoes, please can you get them fixed in such a way that I can put them on a display somewhere in the house as memory of my coming to see you perform at the Royal Opera House." This moment vividly brought back memories of her performance, saying, "I looked up at the seats in the Gods, and I just said, 'mum, I'm here, I've done it' and it took me back."
The Repair Shop continues to touch hearts with its restorations, airing on BBC One and available for streaming on iPlayer.



