Water Companies Urge Customers to Report Hosepipe Ban Breaches Amid Drought Crisis
Public asked to report hosepipe ban breaches amid drought

Water companies in drought-affected areas are calling on customers to report neighbours who ignore newly imposed hosepipe bans, sparking debate over whether this encourages community vigilance or unnecessary snooping.

Neighbour vs Neighbour

With reservoirs running critically low after months of dry weather, suppliers like Thames Water and Southern Water have introduced temporary bans on using hosepipes for gardening, washing cars, or filling paddling pools. Now, they’re asking residents to alert them to anyone flouting the rules.

"We rely on the public’s support to enforce these restrictions," said a Thames Water spokesperson. "Every drop saved helps protect supplies for essential use."

Backlash Over 'Snitch Culture'

Critics argue the policy risks creating tension in communities. "Turning neighbours against each other isn’t the solution," said local councillor Emma Greenwood. "Water companies should focus on fixing leaks rather than policing gardens."

However, suppliers insist reporting breaches is a last resort. "We prioritise education over penalties," assured a Southern Water representative. "Most people comply once they understand the severity of the situation."

What’s Banned—And What’s Not

  • Hosepipes: Cannot be used for watering lawns, cleaning patios, or washing private vehicles.
  • Exemptions: Commercial car washes, filling pools for medical needs, and new lawns (within 28 days of sowing) remain permitted.
  • Penalties: Fines up to £1,000 can be imposed, though prosecutions are rare.

As temperatures remain high, officials warn further restrictions may follow unless consumption drops significantly.