ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
An NHS manager faces investigation after a large-bodied transgender colleague allegedly made female staff feel uncomfortable in a shared changing facility, raising questions about workplace policies and women's safety.
Conservative Deputy Chairman Lee Anderson sparks controversy with bold plan to replace PIP with tailored support system, claiming current benefits 'not fit for purpose' and creating 'perverse incentives'.
Scotland's prison system faces a dangerous breaking point with severe overcrowding and chronic understaffing creating what watchdogs call a 'toxic combination' threatening both inmate welfare and officer safety.
An explosive investigation reveals how Centrelink illegally cancelled thousands of JobSeeker payments, leaving vulnerable Australians destitute and fighting a broken system.
An alarming investigation reveals Australia's welfare system is plagued by systemic failures, unlawful practices, and devastating consequences for the nation's most vulnerable. Discover the urgent need for reform.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
The controversial two-child benefit limit faces elimination as Labour commits to scrapping the DWP policy, promising financial relief for struggling families across the UK.
A major NHS trust is facing internal turmoil after permitting a transgender nurse to use female staff changing rooms, prompting formal complaints from colleagues about privacy and safeguarding issues.
A landmark tribunal case reveals Centrelink unlawfully cancelled a JobSeeker payment, raising serious questions about welfare treatment in Australia's social security system.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
Business Secretary Kemi Badenoch reveals sweeping reforms to Britain's welfare system, including stricter eligibility criteria and UK-only benefits in major cost-cutting drive.
Work and Pensions Secretary Mel Stride unveils controversial reforms targeting disability benefits and housing support at Conservative conference, sparking immediate backlash from charities and opposition parties.
Exclusive investigation reveals Australia's controversial remote employment program risks collapse as Indigenous participants abandon scheme in droves, raising urgent questions about welfare policy effectiveness.
Exclusive investigation reveals how proposed Department for Work and Pensions reforms to Personal Independence Payment assessments could dramatically reduce support for disabled claimants amid cost-of-living crisis.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
The British Horseracing Authority has opened a formal investigation into trainer Kitts Hillsin Barnes following grave concerns over the condition of horses at his yard, with one animal tragically euthanised.
Over 4.7 million Australians receiving Centrelink support, including Age Pension and JobSeeker, will see a modest rise in their payments from 20 September 2025, following the latest CPI indexation.
Exclusive investigation reveals a dramatic surge in disability benefit claimants after Labour's welfare capitulation. New figures show unprecedented growth in PIP claims, raising questions about policy sustainability and economic impact.
An elite London family is offering a chauffeur position requiring specific Rolls-Royce expertise. Discover the luxurious requirements and generous salary for this unique role in the capital.
Former President Donald Trump issues a powerful statement and directs American flags to be flown at half-staff nationwide to honour the victims of the tragic Minneapolis church shooting.
Ryanair intensifies its crackdown on oversized cabin bags by significantly increasing cash bonuses for staff who spot them at the gate. The new scheme aims to reduce delays and boost on-time performance.
NHS England deploys a unique team of 'people experts' to hospitals in South London to manage severe winter pressures, patient flow, and staff welfare during a major incident.
The 2025 Melbourne Cup faces a major upheaval as defending champion Ethical Diamond is withdrawn from the 'race that stops a nation', sparking a fierce debate on horse welfare and the future of global racing.
Exclusive research reveals a growing crisis as doctors, nurses, and healthcare professionals leave the NHS for private health insurance roles, lured by higher salaries and improved work-life balance.