Virgin Media fined £23.8m over vulnerable customer risk
Ofcom fines Virgin Media £23.8m for failing to protect vulnerable telecare users during digital landline upgrades. The firm has four weeks to pay. Read the full details.
Ofcom fines Virgin Media £23.8m for failing to protect vulnerable telecare users during digital landline upgrades. The firm has four weeks to pay. Read the full details.
Ofcom slaps Virgin Media with a £23.8m fine after its digital landline migration left vulnerable telecare customers at direct risk of harm. Discover the full story and what the telecoms giant must do now.
Ofcom has imposed a £23.8m fine on Virgin Media for putting vulnerable customers at risk during the digital landline migration. Discover the regulator's findings and the company's response.
Ofcom has fined Virgin Media £23.8 million for putting vulnerable telecare users at risk during a digital landline upgrade. The penalty follows serious breaches of consumer protection rules.
The first UK landline exchange has been switched off as part of the national digital upgrade. Discover the 12 postcodes next in line and what this fibre transition means for you.
As landlines make a comeback, explore how phone communication has evolved from family affairs to private smartphone conversations. Discover the social shift in British households.
Millions of UK homes face imminent transition from traditional copper landlines to digital services as the Big Switch Off accelerates across Britain.
Vital warning for 1.8 million UK users of personal alarms as the national landline switch-off accelerates. Learn why your device may soon fail and how to secure a safe replacement.
In an era dominated by smartphones, the humble landline is experiencing an unexpected revival. Discover why Brits are reconnecting with this retro tech and what it means for modern communication.
BT has been ordered to refund £18 million to customers after an investigation found the telecom giant overcharged for landline services. Find out if you're eligible for compensation.
BT has issued a final warning to customers still using traditional landlines, urging them to upgrade before the nationwide switch-off. Here's what you need to know.
Discover which UK regions will lose traditional landlines first as BT accelerates the shift to digital phone services. Are you affected?