Virgin Media O2 has confirmed that it will switch off its 2G network in 2029, a move that will affect millions of iPhone and Android users who still rely on the legacy technology. The decision marks the next major step in modernising the company's network and improving future connectivity.
What the Switch-Off Means for Users
Although all new phones now connect to fast 4G and 5G, ageing 2G is still used across the UK for some devices, including older phones, alarms, and health monitoring equipment. The 2G signal first launched in 1993 and has been a foundation of mobile communication for decades. However, Virgin Media O2 says retiring 2G will allow it to focus investment on expanding and improving its 4G and 5G networks.
The company expects the upgrade to deliver faster speeds, more reliable connections, and lower energy consumption. "We're investing £700m this year to transform our mobile network and ensure it can keep pace with growing consumer demand," said Jeanie York, Chief Technology Officer at Virgin Media O2.
Planned Shutdown and Preparation
The planned shutdown in 2029 gives customers and businesses time to prepare and upgrade any devices that still depend on 2G. "Having recently switched off our 3G network and signed up to the government 2G switch-off charter, we know exactly how to do this responsibly and without disrupting customers," York added. "While most customers won't need to take any action at all, some businesses might need to start planning for this now."
Virgin Media O2 says it will communicate with customers directly and ensure support during the transition. The company previously switched off its 3G network, providing a blueprint for the 2G phase-out.
Why 2G Has Lasted So Long
First launched in the UK in 1993, 2G introduced reliable voice calls and text messaging, and offered wide coverage in areas where newer networks were harder to deploy. Although modern networks like 4G and 5G provide much faster data speeds, 2G remains useful for certain devices because it is dependable, energy efficient, and able to operate across large areas.
However, as demand for faster and more advanced mobile services continues to grow, Virgin Media O2 says moving away from 2G will allow it to concentrate resources on the next generation of connectivity. The switch-off is expected to benefit the majority of users with 4G or 5G compatible devices, as network performance improves.
