An Alcatraz City Cruises ferry crashed into Pier 31 in San Francisco Bay on Sunday evening, causing panic among passengers as windows shattered and people were knocked off their feet. The vessel, which was attempting to dock, struck the pier multiple times, leaving those on board describing the experience as “traumatic.”
Passenger Accounts
Several passengers questioned the crew's competence after the boat repeatedly collided with the pier. One passenger stated, “It was terrifying. We thought the boat was going to tip over.” Another added, “The crew seemed unprepared; we hit the pier not once but several times.”
Damage and Response
Videos shared on social media showed the vessel with multiple broken windows, particularly in the dining area. Alcatraz City Cruises confirmed it was a “docking incident” and reported no injuries among the 102 passengers on board. The company has launched an investigation into the cause and has begun refunding affected passengers.
The incident has raised concerns about ferry safety in the busy San Francisco Bay. A spokesperson for the company said, “We are taking this matter very seriously and are committed to preventing future occurrences.”
