More than 52,000 graduates have shared their distressing experiences with student loans in response to an inquiry by the Commons Treasury select committee, highlighting what the committee's chair described as a 'massive scale of frustration and upset'.
Growing Pressure for Reform
The inquiry, launched amid escalating controversy over the soaring cost of degree course debts, received an overwhelming response. Critics argue that the interest rates and repayment terms for 'plan 2' loans, taken out by millions of students in England and Wales, are punitive and unfair. Many graduates find that their monthly repayments are eclipsed by accumulating interest, causing their total debt to increase.
Trigger: Freeze on Repayment Threshold
The latest row was sparked by the Chancellor's decision to freeze the salary threshold for plan 2 loan repayments at £29,385 until 2030. Graduates earning above this threshold must repay 9% of their income. This freeze contradicts earlier assurances that the threshold would rise with earnings, leading to accusations of 'mis-selling'.
Personal Accounts of Hardship
Respondents to the inquiry described interest rates as 'extortionate' and 'higher than my mortgage'. One graduate stated that repayments act 'like a tax on ambition', while another claimed they were misled: 'I was told it would be less than a phone bill and barely noticeable. I am now an adult paying back hundreds of pounds a month. It was a complete lie.'
Key Statistics from the Inquiry
- 92% of 49,357 respondents with student loans considered the interest and repayment terms 'not reasonable'.
- 81% said the financial impact of repayments combined with tax was worse than expected.
- 57% admitted they did not fully understand the terms and conditions before taking out their loans.
Official Promotional Materials Under Scrutiny
The Treasury committee also published Department for Education promotional materials that repeated the claim that the repayment threshold would be 'adjusted annually in line with average earnings'. Despite this, many graduates now face monthly deductions of hundreds of pounds, far exceeding the examples given in official slides from 2020, which cited repayments of £15 or £60 per month.
Government Response
In April, the government announced a cap on the plan 2 loan interest rate at 6% from September, citing concerns over inflation. A government spokesperson stated: 'We inherited the current system and have taken steps to make it fairer, including raising the repayment threshold for the first time since 2021 and capping maximum interest rates this year.' They also highlighted the reintroduction of targeted maintenance grants and the system's protection for lower-earning graduates, with any outstanding balance written off after the loan term.
Meg Hillier, chair of the Treasury committee, emphasised the need for MPs to listen to the public's frustration and take action to address the systemic issues within the student loan system.



