A new study has found that despite the prevalence of text messaging, over half of Brits believe a phone call is the most meaningful way to connect with someone. The survey of 2,000 adults revealed that 55 per cent feel making a call shows more care than any other form of digital communication.
According to the research, 84 per cent said hearing another person's voice deepens their emotional connection, and 58 per cent who prefer voice calls enjoy sensing the tone and emotion of the person on the other end. Many also believe a good chat on the phone with a loved one instantly lifts their mood.
Almost half of respondents reckon regular voice or video check-ins with those they care about would have long-term positive effects on their mental health and wellbeing. The average adult spends roughly the same amount of time sending voice notes as they do on calls – around 25 minutes a day.
Laura Joseph, spokesperson for Tesco Mobile, which commissioned the research, said: "In our always-on, always-scrolling world, it can be easy to forget the power of a simple phone call." She added that the company wants everyone to continue to enjoy those special moments as networks are upgraded.
With the complete shutdown of 3G networks by the end of 2025, one in five mobile phone users aren't confident in checking if their device is compatible with newer 4G networks. Consequently, 33 per cent are worried about whether their friends or family members will be able to handle the transition.
