True crime enthusiasts are only just realising that a chilling documentary series has recently been added to a major online streaming platform, available to watch entirely for free. The series, titled Murder: Point of Contact, originally aired on the True Crime channel last year but has now been made accessible on ITVX, sparking a wave of discovery among fans of the genre.
Documentary Details and Content
Murder: Point of Contact is a true crime documentary series that first premiered in late 2025. It comprises ten episodes, each delving into a separate, harrowing murder case. The series uniquely focuses on the role of Family Liaison Officers (FLOs), specially trained police experts who support victims' families while simultaneously investigating them during serious inquiries.
Emotional Depth and Investigative Insight
The documentary plunges viewers into the emotional toll faced by both police forces and the families involved. It provides an exclusive look at how FLOs navigate the aftermath of murder, balancing compassion with detective work. As described by the producers, "To understand how someone died, you need to understand how they lived. But how do police investigate families and friends while also supporting them at the worst time in their lives?"
ITV teases the series by highlighting its focus on the emotional challenges encountered by these officers during murder investigations. The show unravels cases through the eyes of the FLOs who were present throughout, offering insights into how murders are solved from within the heart of affected homes.
Notable Cases and Viewer Warnings
Among the chilling cases featured is the story of a woman who tragically did not escape a house fire, as well as an incident involving two masked youths who stabbed a teenager in Manchester. The first episode revisits the 1997 disappearance of eight-year-old Jamie Lavis near Manchester, with one FLO admitting, "This case was the most savage case I have ever dealt with in my whole service."
ITVX has issued a stark warning for potential viewers, alerting them to content including child sexual abuse, distressing scenes, real crime footage, and flashing images. This advisory underscores the series' intense and potentially upsetting nature.
Fan Reactions and Social Media Buzz
On platforms like TikTok, true crime fans have been quick to share their thoughts. One user described it as a "must watch brand new true crime series to binge watch," adding that it's "really good." Others echoed this sentiment, with comments such as "I started watching it yesterday, it's really good!" and "Just came across this last week, it's really good." A fourth viewer noted, "Watched the first episode with the little boy that went missing shocking story!" while another shared a sad reaction, admitting they had only seen the first episode so far.
Availability and Platform
Murder: Point of Contact is now fully available to stream on ITVX at no cost. This addition provides a significant opportunity for true crime aficionados to engage with a series that blends investigative journalism with deep emotional narratives, all accessible from the comfort of their homes.
