Free Text Message Could Save UK Mobile Users Hundreds on Phone Bills
Mobile phone users across the United Kingdom may be significantly overpaying for their monthly phone contracts, with a simple free text message offering the first step toward identifying potential savings. Consumer experts highlight that many individuals remain on expensive plans long after their initial contract period has ended, unaware they could switch without penalty.
How the Free SMS Service Works
According to researchers at the consumer group Which?, sending the word 'INFO' via standard SMS (not through WhatsApp) to the number 85075 provides crucial information about your current mobile contract status. This service, operated by the telecommunications regulator Ofcom, is completely free and does not initiate any switching process or alter your existing plan.
Adam Snook, a senior researcher and writer at Which?, explained: "This tool helps customers easily understand their contractual situation. It simply informs you whether you're out of contract or if early termination fees would apply, giving you the freedom to decide your next move without obligation."
Upon sending the text, users receive a reply detailing if they are out of contract or if leaving their current network would incur penalties. Some networks may follow up with a request for your date of birth to verify identity, but this is a standard security measure.
When You Can Leave a Contract Without Fees
There are specific circumstances where early termination fees are waived entirely. Consumers have a 14-day cooling-off period after signing a new contract during which they can cancel for free. Additionally, if a provider unexpectedly raises prices mid-contract, customers are typically entitled to exit without penalty.
Once you have determined your contract status, the next critical step is to assess your actual data usage. Many modern contracts in 2026 include ample call minutes and texts, but costs vary significantly based on data allowances. Overpaying for unused data is a common issue.
Checking Your Data Usage on Smartphones
- iPhone users: Navigate to Settings, select Mobile Data, and review the data consumed during the current period, which resets based on your billing cycle.
- Android users: Go to Settings, choose Connections, then Data Usage or Data, where you can see consumption since a specific date.
This analysis helps identify whether you are paying for excessive data you never use, allowing for more informed decisions when seeking a new plan.
Finding Cheaper Mobile Deals in 2026
Which? has compared numerous current SIM-only deals, revealing substantial savings opportunities. For low data users consuming less than 10GB per month, providers like Sky and Asda offer plans around £6 monthly. Moderate to high data users can find options capped at approximately £20, with companies such as TalkMobile and ID Mobile providing competitive rates.
Armed with knowledge of your contract status and data needs, you can confidently explore these alternatives to reduce monthly expenses.
How to Switch Networks and Keep Your Number
To switch mobile networks while retaining your existing phone number, text 'PAC' to 65075. Your current provider must respond within one minute with a Porting Authorization Code (PAC), valid for 30 days. This message will also include details on any applicable early termination charges, though these won't apply if you're out of contract.
Provide the PAC to your new provider, who is obligated to complete the switch within one working day, ensuring a seamless transition to a more cost-effective mobile plan.
