O2's Free 5G+ Upgrade Reaches Millions of UK Users This Month
O2's Free 5G+ Upgrade Reaches Millions of UK Users

O2 has officially announced that millions of its subscribers across the United Kingdom are set to receive a complimentary and significant mobile network enhancement this month. This free upgrade introduces faster 5G+ technology, which promises to deliver substantially improved mobile coverage and much quicker download speeds for users nationwide.

What the 5G+ Upgrade Entails

The new 5G+ service is designed to offer a 50% performance boost compared to older 4G networks. Beyond just speed, this upgrade enhances reliability and is expected to contribute to longer battery life for compatible devices. This battery benefit arises because devices will no longer need to simultaneously connect to both 4G and 5G networks, a requirement of older standard 5G technology that relied on 4G masts for support.

Eligibility and Rollout Details

The upgrade is automatically rolling out now to customers who possess a 5G+ compatible device and SIM card. O2 has confirmed that the service is being activated in more than 700 towns and cities throughout the UK, making it widely accessible.

Christian Hindennach, Chief Commercial Officer at Virgin Media O2, provided further insight: "Our 5G+ service is now available to millions of customers across the UK, and uniquely, it’s available to everyone on O2 across all Plans – unlike other networks. The upgrade boosts performance in busy areas, including major venues that host big crowds, benefiting both residents and visitors, and is another example of Virgin Media O2’s commitment to enhancing our network and delivering a more reliable experience. We’re investing £2 million every day to help our customers prepare for the next wave of mobile innovation."

Popular Compatible Devices

To take advantage of this free upgrade, users need a 5G+ ready smartphone. Some of the most popular compatible devices include:

  • iPhone 15 range
  • iPhone 16 range (including the 16e model)
  • iPhone 17 range
  • Google Pixel 9 series (including the Fold variant)
  • Google Pixel 10 series (including the Fold variant)

Understanding 5G+ Technology

5G+ represents an enhanced version of standard 5G mobile networks. It utilises advanced technologies such as higher-frequency spectrum, improved antennas, and sophisticated network optimisation to deliver faster speeds, lower latency, and greater capacity. This makes it particularly effective in densely populated areas and during high-demand events.

Customers are encouraged to check their local availability for the 5G+ service to confirm if the upgrade has reached their area. This widespread enhancement underscores O2's ongoing investment in network infrastructure, aiming to provide a superior and more reliable mobile experience for all its users across the UK.