Greggs has rolled back self-service display cabinets in stores most affected by shoplifting, as the high street fights back against a surge in retail crime. The bakery chain is now handing over products from behind theft-proof counters in selected branches, including locations in Croydon, Peckham, Whitechapel, Upton Park, Birmingham, and Wilford, Nottinghamshire.
Government Crackdown on Shoplifting
Prime Minister Keir Starmer is set to address what he calls a "disgraceful" shoplifting epidemic, announcing new measures to protect retail workers. His government plans to introduce a specific offence for assaulting a retail worker and has already added 3,000 neighbourhood police officers. Starmer also ended the effective immunity for thefts under £200, which he described as a "shoplifters' charter."
Retailers Taking Action
Despite government promises, retailers are implementing their own security measures. Greggs is trialling software systems that provide information directly to police stations. Competitors like Pret a Manger and Costa have reportedly hired bouncers to protect stock. Archie Norman, chair of Marks & Spencer, recently stated that self-checkouts have contributed to rising shoplifting among "good, honest people."
The British Retail Consortium reported 5.5 million shoplifting incidents in the past year, costing the industry an estimated £400 million. Violence against shop workers is "endemic," with an average of 36 weapon-related incidents daily. Greggs stated that the trial is one of several initiatives in shops exposed to higher levels of antisocial behaviour.
