Motor Finance Lenders Experience Share Price Surge Following FCA's Revised Compensation Scheme
Shares in prominent motor finance lenders across the United Kingdom have risen significantly after the Financial Conduct Authority (FCA) finalised its compensation scheme, which has resulted in the total bill for the industry being cut by about £2 billion. This development has provided a notable boost to investor confidence, with key financial institutions seeing immediate positive impacts on their stock valuations.
Market Reaction and Share Price Movements
Investors appeared to be soothed by the final rules announced by the regulator. On Tuesday, Lloyds Banking Group and Barclays shares were up by more than 1%, while Close Brothers experienced a rise of around 2.5%. These movements reflect a broader market relief as the financial implications for lenders became clearer following the FCA's adjustments to the compensation framework.
Lloyds Banking Group and Close Brothers were among the lenders to state they were actively assessing the details of the scheme after several changes were unveiled. The revised scheme has altered the landscape for potential payouts, influencing both corporate strategies and market perceptions.
Details of the FCA's Compensation Scheme
On Monday, after stock markets closed, the Financial Conduct Authority confirmed that millions of motorists are in line for compensation for being mis-sold a car finance agreement between 2007 and 2024. Firms are now expected to pay out compensation totalling around £7.5 billion, down from a previous estimate of £8.2 billion. This figure is based on approximately 75% of eligible consumers making a claim.
When taking into account the cost of running the scheme, such as dealing with the millions of complaints, the total bill rises to £9.1 billion. This comes in lower than the £11 billion estimated under previous proposals published last October, marking a substantial reduction in financial burden for the involved companies.
Eligibility Changes and Impact on Payouts
The reduction in costs for banks primarily stems from the FCA's decision to tighten eligibility for redress. Specifically, loans with low commissions or zero interest rates will not be included in the compensation scheme. This adjustment has helped bring down the total number of agreements estimated to be eligible for compensation to 12.1 million from 14.2 million.
However, this tweak has also pushed up the average expected payout from £700 to £830, meaning that individuals who are eligible could receive more from their claims. This dual effect of reduced overall liability but increased individual compensation highlights the nuanced approach taken by the regulator.
Corporate Provisions and Industry Response
Lenders and carmakers, including Santander, BMW, and Mercedes-Benz, have already set aside billions of pounds to cover compensation costs. For instance, provisions for the issue taken by Lloyds alone totalled £1.95 billion last year, demonstrating the significant financial preparations undertaken by major players in the sector.
Paul Jennings, managing director of regulatory consulting for Kroll, commented on the scale of the scheme, stating: "This is set to be the UK's largest consumer redress scheme since PPI (payment protection insurance), with £9 billion covering more than 12 million motor finance agreements estimated to be in scope. It is clear from what has been published that strong lessons have been learnt from PPI."
Jennings further emphasised the importance of timely execution, noting: "Firstly, this process will not drag on but crucially, companies need to deliver and the regulator will be watching closely."
Timeline and Consumer Advice
The FCA anticipates that millions of claims will be paid out this year, with the vast majority settled by the end of 2027. Many people have already submitted complaints, and lenders are expected to begin contacting customers from June 30.
However, Alex Neill, co-founder of consumer group Consumer Voice, advised motorists to take proactive steps. She highlighted that lenders "will only contact people who have complained or they have identified as being owed compensation," so acting now rather than waiting can prevent individuals from being overlooked.
Neill added: "The FCA said 99% of complaints before it stepped in were rejected, so there is a good chance a fresh complaint could lead to a different outcome. Don't wait for the very lenders who short-changed you to tell you if you are owed a payout. Put yourself in front of them."
This guidance underscores the importance of consumer vigilance in navigating the compensation process, ensuring that eligible claimants receive their due redress without unnecessary delays.



